Exception Flows

Exceptions define events or conditions that cause an activity to either interrupt normal flow and immediately terminate work, or cause parallel flow when the event is non-interrupting. Either way, the exception will route transactions out of the activity on an exception path, either instead of or in addition to, the normal path or paths.

As an example, consider a call center process in which a caller must wait for an operator. Callers are willing to wait for a specific amount of time before they hang up, or ‘renege