Resource Time Statistics (Time Tab)

Resource Count (Count) – The total number of workers or any defined resource for one or all swimlanes.
Acquired Count (Acq Count) – The total number of times the resource is acquired.

During simulation, a resource can always be classified as busy, out of service, idle, or inactive. You set how a resource spends its time when you specify how activities acquire and use it, for how long, and by its schedule.

The sum of a resource’s time equals the total elapsed time of the simulation.

Busy Time (Avg Busy, Tot Busy) – The time that a resource spends with a transaction. This time is paid.

Also see the following discussion on the two subsets of busy time: waiting versus non-waiting time, and standard time versus overtime.
Out of Service Time (Avg OOS, Tot OOS) – The time that a resource is active but unavailable to process transactions. A resource can also be acquired by an activity as out of service. Out of service time can be paid or unpaid, depending on how the time span is defined in the resource’s schedule.
Idle Time (Avg Idle, Tot Idle) – The time that a resource spends available for use but not currently processing a transaction. This time is paid.
Inactive Time (Avg Inact, Tot Inact) – The remaining time when a resource is out of schedule. This time is unpaid.